FAQs

Frequently Asked Questions – Revéra™

What is your shipping policy?

Please visit our Shipping Policy page for complete information regarding shipping times, processing times, and delivery estimates.

How long does it take to process and ship orders?

Orders are typically processed within 1–2 business days. Delivery times may vary depending on your location and carrier availability.

What is your return or refund policy?

We offer a 30-day return policy. Please review our Refund Policy page for complete details regarding eligibility, returns, and refunds.

Can I contact customer support if I have questions?

Yes. Our customer support team is available to assist you with any questions regarding products, orders, shipping, or returns.

Email: support@reveracare.com

Phone: +1 (252) 294-6981

What are your business hours?

Monday – Friday: 9:00 AM – 6:00 PM EST

Saturday: 10:00 AM – 4:00 PM EST

Sunday: Closed

How can I update my account or order information?

If you need assistance updating your order information, please contact our customer support team as soon as possible.

Is my personal information safe?

Yes. We take privacy and security seriously. Customer information is handled securely and in accordance with our Privacy Policy.

Do you offer free shipping?

Yes. We offer free shipping on eligible orders.

How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment status.

Where is Revéra™ located?

Revéra™ is a brand owned and operated by Grow Diga LLC, serving customers throughout the United States.

How long does it take to receive a response from customer support?

Our average response time is between 24–48 business hours.

Where can I find your store policies?

All store policies, including Shipping Policy, Refund Policy, Privacy Policy, Terms of Service, Billing Terms & Conditions, and Privacy Choices, are available through the links located in the footer of our website.